Necessary informations

#Orders and delivery

How do we deliver the order?

UPDIWUsends packages currently on the territory of the Republic of Poland by DPD courier.

The current shipping cost for online payments is 19,9 PLN.

To check the status of your shipment, please usewww.dpd.com.pl website by entering the shipping note number provided in the e-mail notification informing you that the order status has changed.

#PAYMENT

Forms of payment

Online shop UPDIWU.PL offers the following payment methods:

#COMPLAINT

How to make a complaint

You have the right to make a complaint, to use the right to complain about the goods, please inform us about your decision, enclosing the completed complaint form with the product and return the goods to the address indicated. You can also submit a complaint with another form of a statement containing information about such a decision.

In case of a positive consideration of the complaint, we will immediately refund the funds for the advertised products, and in any case no later than 14 days from the day when we received the product which was complained about. Refunds will be made using the same payment methods that you used in the original transaction.

#RETURN

Withdrawal from the contract

You have the right to withdraw from the contract to exercise the right to withdraw from the contract, please inform us about your decision, enclosing the completed withdrawal form with the goods and return the goods to the address indicated.

Need more information about us?

Remember that all your purchases will be aware and thoughtful. The service we offer you is to dye your clothes that lie in your closet. Check frequently asked questions and answers if you have any doubts don’t wait, check.

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